Microsoft Annual Report 2020

Dear shareholders, colleagues, customers, and partners:

While the start of a new decade typically brings hope, we quickly saw the world come to a near standstill in 2020, confronted by compounding crises: a public health and economic crisis, persistent issues of systemic racial injustice and inequity, and the devastating effects of climate change. It is easy to fall prey to pessimism, or the sense that we individually or as a company can’t make a difference. But helplessness is corrosive to hope, and hope plus work is what is required. Amid this disruption, what’s clear is that we have a once-in-a-generation opportunity to harness digital technology to define the world we want to live in. And for that, I am optimistic.

Full press release (ENG)